When you delete your Nutoryx account, all your personal data is permanently and irreversibly removed from our systems. We do not retain any data after deletion.
1. How to Delete Your Account
You can delete your account directly from the Nutoryx app:
- Open the Nutoryx app
- Go to Settings → Account
- Tap "Delete Account"
- Confirm your deletion request
Alternatively, email nutoryx@gmail.com with your account email and a deletion request.
2. What Gets Deleted
Upon account deletion, we permanently remove:
- Your profile information (name, email, health profile)
- Scan history and product interaction data
- Dietary preferences and health condition settings
- App usage analytics tied to your account
- Any other personal data associated with your account
3. Hard Delete, No Recovery
Nutoryx performs a hard delete. Once your account is deleted, your data cannot be recovered. There is no grace period, no backup retention, and no way to restore deleted accounts or data.
4. Data We May Retain
We may retain anonymized, aggregated data that cannot identify you individually (e.g., total scan counts). We may also retain data as required by law or for legitimate legal purposes.
5. Processing Time
Account deletion is processed within 30 days of your request. You will receive a confirmation email once deletion is complete.
6. Contact
For deletion requests or questions, contact nutoryx@gmail.com